Thank you for your review.
Your comments give us an opportunity to explain some of what makes us different. We are very small and our volumes are small compared to the big stores. Additionally, our colors are custom. We don't order any stock colors from our supplier except for black and white. They were specially chosen to fill the color gaps you find for no. 7 chenille in the big stores, especially for team and school colors. That's why we are a bit pricier.
We do pack the yarn tight because size matters in shipping and boxes are expensive. It also helps protect the yarn versus being loose in a bag. This does require some fluffing as you mentioned but doesn't hurt the yarn. Truth is, our tight packing helps keep us in business. Without it, our price would be higher or we'd have to charge for shipping on every order like other site do.
Thanks for you kind comments and we hope your project turns out great. If you have any issues, let us know. Thanks!
Jim
Spirit Yarn